Support

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IT Support is a service sold to companies who have no in-house IT staff but have sufficient IT infrastructure to warrant a contract to cover their Servers and PCs should a problem arise. Generally speaking IT support is vastly cheaper than employing an IT manager.

In difficult financial times it may be worth the customer outsourcing rather than employing staff.

Support can also complement a company that has an IT department. They may wish to have extra help or may have a knowledge shortfall is some areas.

For businesses needing technical support staff, outsourcing enables their core employees to focus more on their work in order to maintain productivity. It also enables them to utilise specialised personnel whose technical knowledge base and experience may exceed the scope of the business, thus providing a higher level of technical support to their employees.

supportgrid

“An IT Help-desk if you don't have one, more horsepower if you do”

  • All provided by certified engineers and covered by the reputation of a Microsoft Gold Partner
  • We are one of the highest qualified Microsoft Gold Partners in the UK
  • All our engineers are fully qualified. Microsoft MCP , MCTS , MCSE level. We also hold qualifications for Apple, VMware, Citrix, Kaspersky and Pineapp
  • Proven track record of fantastic support and service
  • Guaranteed response times
  • Ability to plan, deliver and maintain customer projects for many sectors
  • Experience across many industry verticals
  • Established client base & comprehensive customer testimonials
  • Free expert advice
  • One stop shop for all IT purchasing requirements
  • Dedicated account manager
  • Flexible terms

Emergency Support

Splitsecs offers emergency support as and when its needed.

If you need help fast, splitsec can offer support on a no-obligation basis, providing you with instant help whatever your needs. Talk to us now to see how we can be of service.

Over the years, many of the businesses that have used us for ad hoc emergency IT supportlargering have taken out support contracts following one of our rescue operations. They recognise the value of our ongoing support measures, which are invariably cheaper than reactive ones. Splitsec’s contracted support services provide you with unlimited, cost-effective IT support direct from our expert help-desk.  With low cost up-front payments, we guarantee first class support with no surprises!

Broadband

BroadbandOur Business Class Broadband is high speed, hardworking and reliable with contention ratio as low as 7:1.
  • Super fast - up to 24Mb
  • Exclusively for business users
  • Industry leading contention ratio
  • Full technical support

Data

DataWith a complete range of Internet, networking and security products. Splitsec can provide fully customisable data solutions to meet diverse business requirements.
  • Range of internet options including SDSL, Gigabit Radio, Leased Lines & MPLS
  • Networking Solutions for businesses of all sizes
  • Streamlined security solutions